tes71 Frequently Asked Questions
Everything you need to know about playing at tes71 — from creating your account and depositing with bKash or Nagad to placing cricket bets, claiming bonuses, and gaming responsibly in Bangladesh.
Welcome to the tes71 FAQ page — your complete guide to getting started, managing your account, and making the most of everything our platform offers. Whether you are new to tes71 or a returning player from Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh, the answers below cover our most frequently asked questions across five key topic areas.
Why Players Choose tes71
Account & Registration
How do I create a tes71 account?
Creating a tes71 account takes under two minutes. Visit the tes71 Login page, click the registration option, enter your mobile number, choose a strong password, and confirm your details. You will receive a verification code via SMS to activate your account. Players must be 21 years or older to register and play on tes71.
What documents do I need for KYC verification on tes71?
tes71 requires a valid government-issued photo ID for KYC verification — a National ID card (NID), passport, or driving license is accepted. You may also need to submit a selfie holding your ID. Completing KYC unlocks higher withdrawal limits and ensures your funds are protected. Most verifications are reviewed within 24 hours.
I forgot my tes71 password. How do I reset it?
You can reset your tes71 password from the login screen by tapping 'Forgot Password'. Enter the mobile number linked to your account and you will receive a one-time SMS code. Enter the code, create a new password, and log in immediately. If you no longer have access to your registered number, contact tes71 support at [email protected].
Can I have more than one tes71 account?
No. tes71 strictly permits one account per player. Duplicate accounts are detected automatically and may result in suspension of all related accounts and forfeiture of any winnings. If you believe a duplicate was created in error, contact support immediately to resolve it before it affects your balance.
How do I close my tes71 account?
To close your tes71 account, email [email protected] with your registered mobile number and a written request for account closure. Make sure to withdraw any remaining balance before submitting the request. Account closures are typically processed within 3 business days. If you are closing due to problem gambling concerns, our team can also set up a self-exclusion period instead.
Deposits & Withdrawals
How long does a bKash deposit take on tes71?
bKash deposits on tes71 are credited instantly in most cases — typically within 30 seconds to 2 minutes of sending the payment. If your balance does not update after 5 minutes, check that you used the correct tes71 payment number and that your transaction reference was entered accurately. Contact support with your bKash transaction ID if the issue persists.
What is the minimum deposit amount on tes71?
The minimum deposit on tes71 is ৳200 for bKash, Nagad, and Rocket. For bank transfers via Dutch-Bangla Bank, BRAC Bank, or IBBL the minimum may vary — check the cashier section for the latest limits. There is no maximum deposit cap for most payment methods, though large deposits may require additional identity confirmation.
How long do withdrawals take on tes71?
Withdrawals via bKash and Nagad on tes71 are usually processed within 15 to 60 minutes during business hours. Rocket and Upay withdrawals may take up to 2 hours. Bank transfers to accounts at Sonali Bank, City Bank, or other local banks typically complete within 1 business day. Pending KYC verification or active bonus wagering requirements can delay processing.
What is the minimum withdrawal amount on tes71?
The minimum withdrawal on tes71 is ৳500 for mobile wallet methods such as bKash, Nagad, and Rocket. For bank transfers the minimum is ৳1,000. Your account must be KYC-verified before your first withdrawal can be approved. Ensure your registered withdrawal account name matches your tes71 account name to avoid delays.
Are there any fees for deposits or withdrawals on tes71?
tes71 does not charge any platform-side fees for deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) may apply their own standard transaction charges as per their own pricing — these are set by the payment provider, not by tes71. Always check your wallet's fee schedule before transferring large amounts.
Games & Gameplay
What cricket betting markets are available on tes71?
tes71 covers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs, over/under runs per over, and player performance specials. Tournaments covered include the BPL, IPL, T20 World Cup, ODI series, and Bangladesh Tigers home and away fixtures. Live in-play betting lets you place bets while the match is in progress.
Can I play tes71 slots and crash games on my phone?
Yes. tes71 is fully optimized for mobile browsers on Android and iOS — no app download is required. Simply open your phone's browser, navigate to tes71.org, and all slots, crash games (including Tower, Dragon of Demons, and other titles), and live casino tables load natively in your browser. The site uses a mobile-first design built for Bangladesh's smartphone users.
What is the RTP on tes71 slot games?
Return to Player (RTP) percentages on tes71 slots vary by game and provider. Most titles from Pragmatic Play and NetEnt publish RTP values between 94% and 97%, with a small number of volatility-focused games going slightly lower. Individual game RTP figures are typically found in each game's information or rules panel within the game itself. tes71 only partners with certified providers who use audited RNG systems.
Are the live casino games on tes71 fair?
Yes. tes71's live casino games are powered by certified providers including Evolution Gaming and Ezugi, whose studios operate under internationally recognized fair play standards with third-party audits. Live dealers are real humans broadcasting from professional studios — there is no automated RNG involved in live casino outcomes. Games are streamed in real time, so results are determined by real cards, real wheels, and real dealers.
What are the rules for placing bets on BPL matches on tes71?
Bets on BPL matches follow tes71's standard sports betting rules. A match must reach its official completion threshold (typically a Duckworth-Lewis valid result for rain-affected games) for bets to stand. Pre-match bets lock at the scheduled start time. In-play bets are accepted while the market is open — markets briefly suspend during wickets, boundaries, and other key moments. Check the sport rules section in your account for full details.
Bonuses & Promotions
What welcome bonus does tes71 offer to new players?
tes71 offers a welcome bonus to new players on their first deposit, credited automatically after a qualifying deposit is made. The bonus amount and percentage match are subject to current promotional terms — check the promotions page or the cashier section at the time of registration for the active offer. Welcome bonus funds are separate from your cash balance and carry wagering requirements before withdrawal.
What are the wagering requirements for tes71 bonuses?
Wagering requirements on tes71 bonuses specify how many times you must play through the bonus amount before it converts to withdrawable cash. For example, a 20x rollover on a ৳1,000 bonus means you need to wager a total of ৳20,000 in qualifying games before withdrawing bonus-derived winnings. Game contributions vary — slots typically count 100%, while live casino and sports betting may count less. Full T&C apply.
Do tes71 free spins expire?
Yes. Free spins awarded by tes71 carry an expiry period, typically 7 days from the date they are credited to your account. Any winnings generated from free spins are added as bonus funds and are subject to their own wagering requirements before they can be withdrawn. Unused free spins after the expiry date are automatically removed from your account without compensation.
Can I claim a tes71 bonus more than once?
The welcome bonus on tes71 is a one-time offer for new players on their first deposit only. Reload bonuses and seasonal promotions — such as Eid or Pohela Boishakh special offers — can be claimed by existing players as they become available. Each promotion has its own eligibility conditions and claim window. Check the promotions section regularly or opt in to notifications to stay informed.
Safety & Responsible Gaming
Is tes71 safe to use in Bangladesh?
tes71 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers, meaning your personal details and payment information are always secured in transit. Account access is protected by password authentication and optional two-factor verification. We do not share your personal data with unauthorized third parties. Players should always use a strong, unique password and keep their login credentials private.
What is the minimum age to play on tes71?
You must be 21 years or older to create an account and play on tes71. This is a strict requirement and is verified during the KYC process. tes71 does not knowingly allow underage players on its platform. If we suspect a player is under 21, the account will be suspended pending age verification. We are committed to protecting young people and take underage gambling seriously.
How do I set deposit limits on my tes71 account?
Deposit limits can be set directly from your tes71 account settings under the Responsible Gaming section. You can set daily, weekly, or monthly deposit caps in BDT. Limits take effect immediately when reduced and require a cooling-off period of up to 7 days when increased, giving you time to reconsider. Setting a deposit limit is a proactive step toward healthy gambling habits.
What self-exclusion options does tes71 offer?
tes71 offers self-exclusion periods of 1 month, 3 months, 6 months, or permanent closure. During a self-exclusion period your account is locked and you cannot log in, deposit, or place bets. To activate self-exclusion, go to Account Settings under Responsible Gaming, or contact support at [email protected]. Self-exclusion is immediate and cannot be reversed before the selected period ends.
I think gambling is becoming a problem for me. What should I do?
If you feel that gambling is negatively affecting your life, finances, or relationships, take action immediately. First, use tes71's self-exclusion feature to pause your account. Reach out to tes71 support at [email protected] for guidance. In Bangladesh, you can also speak to a trusted family member or community health worker. Remember: gambling should be entertainment, not a financial strategy. Help is available and you are not alone.
Still Have Questions?
Our support team is available around the clock to help players from Dhaka, Chittagong, Sylhet, and across Bangladesh. You can also explore our game categories or jump straight into the action.